BUSINESS TO CUSTOMER
- The business-to-consumer (B2C) refers to the process of selling products and services directly between consumers who are the end-users of its products or services. Most companies that sell directly to consumers can be referred to as B2C companies. When you outsource B2C calling services to us, you will have access to the best call center representatives who can carry out the cold calling services to provide you with high-quality prospects. We use our 5 years of outbound call center service experience to create a comprehensive sales-script that will allow our executives to introduce your prospect about your product/services, question them, garner feedback, and set up further contact. list of advantage that can benefit Your business are-
- Lead Generation
Our calling solutions can boost your leads generation & marketing campaigns. Our tracking, reporting, and support service will allow you to target your audience in a more constructive way. It will further help your core sales team to create a healthy database of high-quality sales-qualified leads.
- Lead Qualification
We create our sales script & FAQs according to the customer’s personas, which includes their location, designations, demographics, etc. Using this our B2C calling experts can precisely target your customer and address their requirements/queries. This will improve your lead qualification campaigns, which in turn will allow you to narrow down the potential buyer based on the responses.
- Lead Nurturing
Our agents work as an extension of your sales team to boost your sales and marketing campaign. We design our cold calling solutions in such a manner that will ease customer engagement through several touch points and uncover the business potential. Our B2C calling scripts & cold calling approach will allow you to nurture prospective leads at each phase of the marketing funnel.
- B2C Lead Appointment Setting
Our agents are experts in engaging with the target prospect in the unscripted and scripted way. They can create the right first-impression and build the trust to jump-start the B2C lead appointment settings. You can shortlist the best profiles by the geography, references, designations, etc. and set up appointments.